Skip to content

THE HOLIDAY WISH

FREQUENTLY ASKED QUESTIONS

Holiday Wish 2024: The Ultimate Christmas Experience for the Whole Family!

Step into a world of pure holiday enchantment at this year’s Holiday Wish—the largest indoor Christmas experience in the Northeast! Perfect for families of all ages, this unforgettable holiday adventure will transport you to a magical winter wonderland, full of joy, wonder, and excitement.

Hop aboard the Holiday Wish Express, our incredible virtual train ride that whisks you away to the North Pole! From the moment you step onto the train, you’ll be immersed in holiday cheer, traveling through snowy landscapes and twinkling lights as you journey closer to Santa’s magical workshop.

Once you’ve arrived, explore over 20,000 square feet of awe-inspiring Christmas fun! Discover all-new themed rooms, each filled with holiday magic and delightful surprises:

  • NEW Toy Makers’ Workshop: Meet Santa’s Master Toymaker, the quirky and lovable Phineas Flywheel, as he works hard to craft the perfect toys for children around the world. You’ll be amazed by the intricate details of this whimsical workshop—watch as toys come to life before your eyes!
  • Mrs. Claus’ Gingerbread House: Step inside the warm and cozy home of Mrs. Claus, where the sweet smell of gingerbread fills the air. Marvel at the colorful gingerbread decorations and watch Mrs. Claus whip up some holiday treats. You might even be lucky enough to sample one of her famous cookies!
  • And So Much More!: From frosty winter wonderlands to enchanting holiday villages, there’s a magical surprise around every corner. Watch as holiday characters come to life and experience dazzling light displays that will make your spirits soar.

Whether you’re young or young at heart, Holiday Wish 2024 is an unforgettable journey into the heart of Christmas magic. Gather your family and friends for an immersive holiday experience like no other. With endless photo opportunities, interactive exhibits, and memories that will last a lifetime, this is the holiday event of the season you won’t want to miss!

Select Dates starting November 23 through December 24, 2024.

Holiday Wish takes place on the fifth floor (above Barnes & Noble) of Stamford Town Center Mall, located in the heart of Downtown Stamford, CT.

Stamford Town Center
100 Greyrock Place
Stamford, CT 06901

Holiday Wish is an immersive walk-through event that delivers sensory entertainment for all ages. The magic of the season is brought to life, glowing throughout 20,000 square feet of luminous experiences that capture the wonder of a spectacular holiday-themed village.

The Holiday Wish journey will likely last approximately 35 minutes. Guests are welcomed to partake in everything that the event has to offer and experience Holiday Wish at their own speed.

To ensure enough time for proper entry, please plan to arrive up to 15 minutes ahead of your reserved ticket time.
Yes, depending on availability. We recommend purchasing tickets here on our website.

Yes, merchandise will be for sale.

ALL ages are welcome to attend our event and there is truly something to enjoy whether you are old or young.
Children under 2 years old are admitted free with paid adult/guardian.
All areas of Holiday Wish are on hard flat flooring accessible to reduced mobility patrons and wheelchairs, scooters. Handicap event parking is available within mall parking garage. Holiday Wish is located on the fifth floor of Stamford Town Center, accessible by elevator. Wheelchairs are available for use no charge at the mall security office, located on level 4. Wheelchairs are thoroughly sanitized prior to and after each use. Should you have a specific ADA accommodation request, please feel free to email us in advance here (info@theholidaywish.com) and we will be pleased to assist you or your party.
Only documented service dogs are permitted. Service animals should remain on a leash or in a harness and under the control of the owner at all times.
Flashing lighting is prevalent in areas of Holiday Wish. No strobe lighting is used. While an audio soundtrack accompanies you throughout Holiday Wish, there are no loud noises.
There are no restroom facilities located inside of Holiday Wish. Guests are welcomed to use Restrooms are located on Mall Levels 2, 5 and 7, prior to or after attending Holiday Wish.
Stamford Town Center garage has plenty of parking, with a pay station system. You can also pay for parking directly from your phone by through the ParkMobile App. Valet parking is open daily from 11am to midnight, located in the Plaza entrance at 230 Tresser Boulevard. Parking is free on Sundays.

All adult persons, bags, parcels, clothing and other items may be subject to screening/security checks by event staff

• Bags or backpacks, with or without wheels, larger than 24″ long x 15″ wide x 18″ high (61 cm x 38 cm x 46 cm).
• Firearms, ammunition, knives and weapons of any kind.
• Self-defense or restraining devices (e.g., pepper spray, mace)
• Objects or toys that appear to be firearms or weapons.
• Radios/Bluetooth speakers which may interfere with Holiday Wish guest experience.
• All outside food and drink is not allowed (except baby formula)
• Glass containers (excluding small containers such as baby food jars).
• Wheeled mobility devices with less than 3 wheels or devices that cannot maintain stability and balance when stopped, unpowered and/or unoccupied. 
• Animals/Pets (only documented assistance dogs are permitted)
 
Prohibited Activities

Guests must stay within all marked areas throughout Holiday Wish.  Anyone not adhering to following the indicated areas of event will be assisted by event reps.  Guests who repeatedly disregard this policy will removed from the event.

Yes! Snap away and capture all the joy and memories you’d like throughout the Holiday Wish experience. Make sure to tag #Holidaywishstamford when posting online!

For any ticketing questions contact: support@aftontickets.com

For group sales contact or holiday parties: info@theholidaywish.com

Lost something while attending? Email info@theholidaywish.com with the SUBJECT: LOST PROPERTY and we will be glad to assist you.

© 2024 All Rights Reserved